REFERRAL SERVICE – FIND AN INTERPRETER
SLIS has a referral service to help you identify an appropriate interpreter for your needs. We help service providers (Public services, Hospitals, Banks) locate and use interpreters.
This is a free public service, and the organisation can then contract directly with the freelance interpreters.
We also help organisations with their communication strategies and policies on how to use interpreting and sign language in their customer relations.
We produce video messages in ISL for websites and social media.
REFERRAL REQUEST FORM
Please note interpreters are freelance and independent contractors. They may operate for billing purposes through other agencies. If you do not wish the details below to be shared with another agency by the Interpreter, please indicate in the form under ‘special requirements’.
HSE SLIS GP PRIMARY CARE SERVICE
The HSE and SLIS set up a pilot project in 2016 to arrange sign language interpreters for GP and primary care appointments for Deaf people with medical cards. The pilot (November 2016 to March 2017) was successful and the programme was extended to the end of 2017.
The HSE has recognised for many years that sign language interpreting is a key to
- better access
- informed consent
- enhanced treatment and
- enhanced health outcomes for the Deaf community.
The HSE National Guidelines on Accessible Health and Social Care Services identify that not providing a qualified sign language interpreter (SLI) when delivering care to a Deaf patient or service user places the health or social care provider in a precarious situation – as well as the Deaf person.
The HSE National Consent Policy requires the use of interpreters to ensure consent for interventions that may have a significant impact on their health and well-being.
However, deaf people often experience health care without an interpreter. Awareness and practice needs to be improved.
FEEDBACK ON THE PILOT PROJECT
When I’m with an interpreter, I feel satisfied, 100%, from the beginning to the end, and things are explained, so I feel better. – Deaf feedback on GP appointment with interpreter 2017
I saw my client in a totally different way. No comparison! Happy to be contacted again to promote the programme. I can’t say enough about it! It is so easy! I love it! – GP Feedback 2017
GP ACCESS – 4 STEP PROCESS
SLIS arranges and confirms appointment with the GP, interpreter and client.
3. ATTENDANCE SHEET
The GP signs the interpreter’s attendance sheet which includes the Deaf client’s medical card number, and submits an invoice and attendance sheet to SLIS.
ABOUT THE DEAF COMMUNITY
The Deaf Community is a group of people who share the same interests, experiences and language. The community consists of those who are Deaf, children of Deaf parents, parents of Deaf children, family, friends, etc. The Deaf community do not see being deaf as an obstacle but work towards full and equal access in all aspects of life.
A vital part of being involved in any community is the ability to communicate with its members. It is usual that a member of the Deaf community would be able to use and understand Irish Sign Language and go to Deaf events.
Remember, the best way to improve you and your child’s ISL is to continually use it. Being involved with the Deaf community is an ideal way to do this.